Please read the information below regarding our services, including; payment and delivery information. General Information:
~ Hourly rates are billed in fifteen (15) minute increments, unless specified otherwise.
~ Usual turnaround on projects is 12-48 hours. A tentative completion time will be provided to you when your project is accepted.
~ Confidentiality keeps me in business! Nothing will be disclosed without client consent.
~ All estimates are provided to the best of our ability following initial consultation/ review. Final invoice is based on actual project requirements. Differences greater than 25% between estimate total and actual total will be discussed with the client prior to completion of work.
~ After acceptance of final work performed or services agreed upon, client assumes full responsibility for proofreading and accuracy of the documents. Any errors or omissions found thereafter are not the responsibility of WNC Virtual Support Services.
Payment Information:
~ Local Clients: For services totaling $25.00 or less, payment is due upon receipt of the completed project. For large projects, a 25% deposit may be required in advance with the balance due upon invoice for the completed project.
~ We will accept a personal check, business check, cashier check, or money order.
~ $20.00 fee for returned check.
~ Unpaid accounts are subject to a service charge after invoice is 30 days overdue.
Delivery:
~ Free pick-up and delivery within 15 miles of Cullowhee, NC. (.32/mile thereafter)
~ Final product is delivered via diskette, e-mail, fax, mail, or as requested by client.
~ Delivery of projects will be billed to client at cost.
|
